Terms of Service

By using RouteFilm.ai you agree to:

1. Content rights: photos you upload remain yours; you guarantee you have the right to use them. We don't claim copyright on your input. Generated posters/route maps you can use freely for personal and social media; commercial ads / print / publishing require separate license (email).

2. Prohibited content: no unauthorized photos of others, no inappropriate content involving minors, no violence/gore/pornography. Violators are banned and content deleted.

3. Service availability: we do our best but don't guarantee 100% uptime. Generation may delay or fail during fal.ai / DeepSeek upstream outages.

4. Liability: we're not responsible for actual travel losses caused by inaccuracies in AI-generated content (route map coordinates, geographic info, etc.) — this product is for creative inspiration and sharing, not professional trip planning.

5. Changes: we reserve the right to update these terms; significant changes will be emailed to paid users.

RouteFilm.ai is an AI-generated digital good, sold under 'paid = delivered' principle. But we know AI sometimes misses the mark — so we offer this commitment:

✅ Full refund eligibility: within 7 days of purchase, fewer than 2 reshoots used, AI result completely unsatisfactory — email us with the case, we refund in full to the original payment method.

After refund your HD assets are invalidated (links broken). We don't track images already downloaded locally.

❌ Not eligible: (a) past 7 days; (b) already used both reshoots (means you tried to tune satisfaction); (c) just don't like it without a clear quality issue (like 'redo with a different city' = a new order).

Refund requests: [email protected], reply within 48 hours.